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Senior Enterprise Operations Center Specialist

Washington, DC
Insignia Technology Services has an immediate opening for an Enterprise Operations Center Specialist - Senior to join our team in the DC area. In this position, you will Perform day-to-day activities required to supervise personnel engaged within the enterprise operations center, to include, managing operations in a multi-shift staffing model. As an Enterprise Operations Center Specialist - Senior, you will Provide daily supervision and direction to support staff, to include technical and administrative direction. This position will report to the Project Manager and collaborate with other engineers and IT professionals on the team as well as other government resources. 
  • Perform day-to-day activities required to supervise personnel engaged within the enterprise operations center, to include, managing operations in a multi-shift staffing model
  • Participate in root-cause analysis of complex problems
  • Perform technical project assignments to include assessing and resolving issues and report development
  • Provide daily supervision and direction to support staff, to include technical and administrative direction
  • Ensures support staff has a full understanding of duties
  • Perform other related duties as assigned
Requirements
  • High School Degree or equivalent 
  • Ability to obtain and maintain a Low-Risk Background Clearance National Agency Check with Inquiries (NACI)
  • Minimum of five (5) years of experience providing in-depth knowledge and expert support to an enterprise operation center, managing operation teams in a shift environment or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities
  • Must be authorized to work for any employer in the US
Preferred
  • Active Low-Risk Background Clearance National Agency Check with Inquiries (NACI) or equivalent
US Military Veterans are encouraged to apply.
 
Work Location 
Regular on-time and on-site attendance is an essential function of this position. Insignia reserves the right to adjust work location based upon mission requirements. 
 
Insignia
To learn more about Insignia, our benefits, and other carrier opportunities,  please visit our website
 
Insignia Technology Services is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. To request a reasonable accommodation or inquire about the physical requirements or work conditions, contact hr@insigniatechnology.com.
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